For one thing, we are programmed to say “yes.” We each have at least a 12-year history of completing term papers, handing in homework and—in general—finishing all of the tasks assigned to us if we wanted to pass.
Not only that, but most of us who are successful at what we do didn’t get there by refusing to do the job. We stay late, work through lunch, answer e-mails on the weekends--never noticing how much the lack of boundaries impacts how we feel about work until we are really, really miserable.
If being able to manage our lives is essential to our happiness, then we have to up our game when it comes to declining things that use up our personal resources of time and energy.
Here are 11 ways to say 'no' professionally: